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tante77 Terms & Conditions, Clearly Set Out

Our Terms & Conditions explain how your tante77 account works, from opening an account and verifying your phone to using DANA or QRIS and requesting a withdrawal.

Account access rulesWallet and withdrawal termsSupport contact path

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Know What Your Account Terms Cover

tante77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create, access or use an account with us. You must provide accurate account details, complete the phone verification step before account access and keep your login details private. We may check payment ownership and account activity before processing a

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withdrawal, while the exact route depends on the payment rail you selected. DANA, OVO, GoPay and QRIS are shown as local payment choices, but availability and eligibility depend on local law. Bank transfer, virtual account and Indonesian bank rails such as BCA, BRI, Mandiri and BNI
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may follow separate confirmation steps. If a rule changes, we will publish the updated wording through the policy area and identify when it takes effect. By continuing to use the account after that date, you accept the revised Terms & Conditions where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Get Clear Answers Before You Proceed

Questions about these Terms & Conditions should be raised through our account support path before you continue with a disputed action.

Account access If your phone verification does not complete, contact us through the support path shown with your account area. We will explain the applicable Terms & Conditions step without asking you to share your password.

Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and selected rail. We can clarify whether the transaction is awaiting confirmation under the payment terms.

Policy requests If you need a clause explained, corrected or considered for change, name the section and describe your request. Our support team will direct it to the appropriate account contact route.

YOUR POLICY RECORD

See How We Handle Account Rules

We connect each policy area to the account action it governs, rather than leaving the Terms & Conditions as broad statements.

Account data

We use the details you submit for account access, phone verification, payment matching and support handling. Keep your name and contact details current so the Terms & Conditions can be applied to the correct account.

Browser cookies

Cookies may keep your session and policy choices connected while you move between login, wallet status and the lobby. You can manage browser cookie settings, although some account functions may then need another sign-in.

Login protection

Your password and verification details belong to you. We do not ask for your password through support messages, and our account terms require you to report suspected access so we can check the record.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a deposit or withdrawal request. We may retain that reference while the related account and payment matter is being handled.

Retention period

We retain account and transaction records for the period needed to operate the account, resolve disputes and meet applicable legal duties. The applicable period can depend on local law and the record type.

Change requests

To request a correction, deletion or explanation, contact us through the account support route and identify the affected detail. We may ask for account verification before changing records or disclosing account-specific results.

Answers About tante77 Terms & Conditions

The questions below address the account and payment points people usually check before opening access. Each answer reflects how we apply the Terms & Conditions to verification, local availability, payment records, personal data and contact requests. If your situation is different, send the relevant account detail through support so we can assess the exact clause.

They cover account creation, phone verification, login duties, payment handling, withdrawal checks, policy updates, personal data, cookies, support requests and account closure. Access remains subject to local law and the conditions shown when you use the service.

Yes, phone verification is an account step before access. If the check stalls, use the support route beside your account area. We may ask for matching account details, but you should never send your password.

Those local rails may be available where local law permits. Your selected wallet or QRIS reference must match the payment record connected to your account, and a withdrawal may require an additional ownership or status check.

We may verify account details, payment ownership and the transaction reference before processing a withdrawal. Bank transfer and virtual account requests can follow different confirmation steps, so the displayed account instructions control the request.

We may update the wording when our account process, payment handling or legal obligations change. We will publish the revised text and its effective date. Continuing after that date means you accept it where local law permits.

Contact us through the support path connected to your account, name the data you want corrected and provide enough detail to locate it. We may verify your identity before changing or discussing account-specific records.

Account eligibility and access depend on local law. If your location or circumstances prevent access, do not try to bypass that restriction. Contact support if you need the relevant Terms & Conditions clause explained.

tante77 Terms & Conditions, Clearly Set Out

Get Clear Answers Before You Proceed

See How We Handle Account Rules

Account data

Browser cookies

Login protection

Payment records

Retention period

Change requests

Answers About tante77 Terms & Conditions

01 What do the tante77 Terms & Conditions cover?

02 Do I need phone verification under the Terms & Conditions?

03 Can I use DANA, OVO, GoPay and QRIS?

04 How do the Terms & Conditions handle withdrawals?

05 Can tante77 change its Terms & Conditions?

06 How can I request a correction to my account data?

07 What happens if access is not available in my area?

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